Repair Process

Here are the basics of the repair process at Tom Bush to help you understand what goes on when you bring your vehicle in for collision repair.

1: Schedule A Repair

Every insurance company has a different procedure. Sometimes we receive the information beforehand and can contact the customer to schedule a repair. Other times the customer contacts us. If towing is required, we can assist in that as well.

2: Inspection

Once the vehicle is at our body shop, our expert team will inspect your entire vehicle and accurately identify all damage relate to your accident.

3:Check-in/Rental Car

Once you check-in, we can assist you with rental car services to get you on your way.

4: Disassembly

Your vehicle will go into a disassembly phase that allows to create a blueprint of the damage and necessary repairs. painting process.

5: Customer Notification

Once the inspection is completed, you will be notified of the extent of damage and the time frame for the repair.