Repair Process
Here are the basics of the repair process at Tom Bush to help you understand what goes on when you bring your vehicle in for collision repair.
1: Schedule A Repair
Every insurance company has a different procedure. Sometimes we receive the information beforehand and can contact the customer to schedule a repair. Other times the customer contacts us. If towing is required, we can assist in that as well.
2: Inspection
Once the vehicle is at our body shop, our expert team will inspect your entire vehicle and accurately identify all damage relate to your accident.
3:Check-in/Rental Car
Once you check-in, we can assist you with rental car services to get you on your way.
4: Disassembly
Your vehicle will go into a disassembly phase that allows to create a blueprint of the damage and necessary repairs. painting process.
5: Customer Notification
Once the inspection is completed, you will be notified of the extent of damage and the time frame for the repair.